Privacy Policy


                        Privacy Policy

Effective Date: July 2026

Welcome to Lovage Leaf ("Website", "we", "our", or "us"), operated by LOVAGE LEAF LIMITED. We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable United Kingdom privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit lovageleaf.shop or purchase our digital products.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Company Information

LOVAGE LEAF LIMITED

Company Registration Number: 14837065

Registered Office:

4th Floor, 4 Tabernacle Street
London
United Kingdom
EC2A 4LU

Website:
https://lovageleaf.shop

Email:
info@lovageleaf.shop

Telephone:
+44 7453 422339

Business Hours:

Monday – Saturday

9:00 AM – 6:00 PM (UK Time)

2. Information We Collect

When you visit our Website or purchase digital products, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Billing address
  • Telephone number (if provided)
  • Order history
  • Account information (if you create an account)

Payment Information

Payments are securely processed by PayPal.

We do not collect or store your payment card details.

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Website usage information
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process your orders.
  • Deliver digital products electronically.
  • Provide download access.
  • Verify purchases.
  • Respond to customer enquiries.
  • Provide technical support.
  • Improve our Website and services.
  • Prevent fraud and unauthorised transactions.
  • Comply with legal obligations.
  • Send important emails relating to your orders.

If you choose to receive marketing communications, you may unsubscribe at any time.

4. Legal Basis for Processing

Under UK GDPR, we process your personal information where necessary:

  • To perform our contract with you.
  • To comply with legal obligations.
  • For our legitimate business interests.
  • Where you have provided your consent.

5. Shopify

Our Website is hosted by Shopify, which provides the e-commerce platform used to sell our digital products.

Your information may be securely stored through Shopify's infrastructure and protected using industry-standard security measures.

6. Payment Processing

Payments are securely processed through PayPal.

PayPal processes your payment information according to its own Privacy Policy.

We never receive or store your complete payment card details.

7. Cookies

We use cookies and similar technologies to:

  • Operate our Website.
  • Remember your preferences.
  • Process purchases.
  • Improve website performance.
  • Analyse visitor activity.
  • Protect against fraud.

You may disable cookies through your browser settings, although some Website features may not function correctly.

8. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

  • Shopify
  • PayPal
  • Website hosting and technology providers
  • Professional advisers
  • Government authorities where legally required

We never sell or rent your personal information to third parties.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide access to purchased digital products.
  • Comply with legal, tax, and accounting obligations.
  • Resolve disputes.
  • Enforce our agreements.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal data.
  • Restrict processing.
  • Object to certain processing activities.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

11. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

12. Children's Privacy

Our Website and digital products are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

13. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The updated version will be published on this page together with the revised Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

LOVAGE LEAF LIMITED

Company Registration Number: 14837065

4th Floor, 4 Tabernacle Street

London

United Kingdom

EC2A 4LU

Email: info@lovageleaf.shop

Telephone: +44 7453 422339

Business Hours:

Monday – Saturday

9:00 AM – 6:00 PM (UK Time)