Shipping Policy
Effective Date: July 2026
Thank you for shopping at Lovage Leaf.
As Lovage Leaf sells digital products only, this Shipping Policy explains how your purchases are delivered electronically. No physical products are sold or shipped.
1. Digital Delivery
All products available on Lovage Leaf are digital downloads.
Once your payment has been successfully processed through PayPal, your purchased product will be made available electronically.
Depending on the product, you may receive:
- An instant download link on the order confirmation page.
- A download link sent to your email address.
- Access to your files through your customer account, where applicable.
No physical shipment or postal delivery is provided.
2. Delivery Time
Most digital products are available immediately after successful payment.
In some cases, delivery may take a few minutes due to payment verification, temporary technical issues, or system processing.
If you have not received your download within 30 minutes, please:
- Check your spam or junk email folder.
- Verify that the email address used during checkout is correct.
- Contact our customer support team if you still cannot access your purchase.
3. Customer Responsibility
Customers are responsible for:
- Providing a valid email address during checkout.
- Ensuring their device has compatible software to open the purchased files.
- Saving a backup copy of downloaded files where appropriate.
Lovage Leaf is not responsible for delivery issues caused by incorrect email addresses provided by the customer.
4. Shipping Charges
As all products are delivered electronically, no shipping fees are charged.
5. Delivery Area
Our digital products are delivered online and can generally be purchased worldwide, unless access is restricted by applicable laws or regulations.
6. Download Issues
If you experience any problems accessing or downloading your digital product, please contact us.
Our support team will make every reasonable effort to resolve any technical issues as quickly as possible.
7. Contact Us
LOVAGE LEAF LIMITED
Company Registration Number: 14837065
4th Floor, 4 Tabernacle Street
London
United Kingdom
EC2A 4LU
Website:
https://lovageleaf.shop
Email:
info@lovageleaf.shop
Telephone:
+44 7453 422339
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (UK Time)